Privacy Policy

Why we collect personal information:

The primary purpose of the collection of personal information is to maintain our databases in order to effectively communicate with you and provide you with information about our services. This information may include exclusive competitions and offers, events, functions or updates about our new products or services we offer.

We also collect personal information so that we can:

  • Manage complaints and disputes and report to dispute resolution bodies;
  • Responding to inquiries;
  • As required or permitted by any law, including the Privacy Act 1988 (Cth);
  • Monitor the progress of our services to you and tailor the services to suit your needs;
  • Set up, administer and manage our products and services;
  • Gather and aggregate information for statistical, reporting and research purposes;
  • Perform tasks in connection with purchasing products provided to customers;
  • Manage, train and develop our employees and representatives;

 

In addition to the above information, we may take before and after photographs of you, write file notes about your skin, your treatment, medical conditions and your leisure activities. For example, a customer who is frequently exposed to the sun may require extra care when managing their skin.

How we collection personal information:

Personal information may be collected from you in a number of ways: – when you register or update an on-line profile or fill out a form that includes personal information such as your name and contact details; – any electronic forms you submit to us via the website requesting us to provide services or information; and – e-mails that you submit to us via the website. This website does not use “cookies” (these are files that are implanted in your hard drive by some websites to store information about your web use patterns).

Disclosure of information:

We may disclose personal information to related entities and service providers who we may engage to assist us to deliver our products and technology services.

We may use or disclose personal information as follows:

– for the purpose of which it was collected;

– where you have consented to such use;

– to maintain our relationship with you;

– to the extent that we are required or authorized to do so by law; or

– any other purpose that we may notify you of or that you have specifically approved prior to such disclosure.

You may withdraw your consent to use your personal information at any time. To withdraw this consent please contact Echuca Skin & Laser Clinic.

Please note that withdrawing your consent may mean that we are unable to provide you with certain services.

Security

Once in our possession, we take all reasonable precautions to protect the personal information we hold about you from misuse, loss and unauthorized access, modification or disclosure. We use a number of technological mechanisms to provide a secure environment. However, no data transmission over the internet can be guaranteed to be completely secure. We, therefore, cannot warrant the security of any information you provide to us over the Internet and you do so at your own risk.

We aim to ensure that your personal information is accurate, complete and up to date. To assist us, please contact us if any of the details provided have changed or if you believe that the information we hold is inaccurate. You may request us to provide you with access to the personal information we hold about you at any time. We will respond to your access request as soon as possible; however, prior to disclosing any such information, it will be necessary for you to satisfactorily verify your identity.​

Links to websites

Echuca Skin & Laser Clinic may provide links to websites outside of the Echuca Skin & Laser Clinic site. These linked sites are not under the control of Echuca Skin & Laser Clinic, and Echuca Skin & Laser Clinic is not responsible for the conduct of companies linked to our website or for the performance or otherwise of any content and/or software contained in such external websites.

Changes

Due to recent amendments to the Privacy Act laws, we are required to notify you about changes to our Privacy Policy. We reserve the right to change this Privacy Policy at any time.

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